Frequently Asked Questions
We've have been getting a lot of questions lately, so we thought we would address them here. Got a question? Please don't hesitate to use our contact form and ask it!
What are Soy Wax Melts? TOP
That question is answered on our About Us Page here.
How do I melt my Soy Wax Melts? TOP
There are a lot of different styles of melters (or warmers, or burners depending on the store that carries them and what they call them) that you can use to warm your melts. One of the easiest ways is to purchase a candle plate from Wal Mart or Hobby Lobby (for around $4) and use a CERAMIC dish to place the melt into. Just set it on the plate and turn it on and it will melt to the perfect temperature. Avoid using glass, such as any type of empty jar on a candle plate for melts. They could shatter.
If you want to purchase a warmer/melter/burner there are several on the market. Some of them use a tea light candle to warm the melt, others use a very small amount of electricity. There are ceramic melters, punched tin melters and those that plug right into a wall socket. You can find these by doing a Google search for them. Soon Simply Melt Away will have them as part of our product line! In the meantime we recommend using the candle plate/ceramic dish method. We use the plate with a small ceramic ice cream sundae dish. This works wonderfully for us! How long will the fragrance last in my melts? TOP
The length of time the scent will last in your melts depends on a lot of factors. The quality of the wax, the quality of the fragrance, (actually the fragrance itself is a factor since no two scents are alike) and how warm your melter is. With tart melts from Simply Melt Away you should get SEVERAL hours of fragrance from just ONE melt.
Some companies will tell you that you will get X number of hours, but that can be misleading. Just be assured that all melts you get from SMA will last for several hours if not days. For example, we recently had a Vanilla Frosting Melt in our warmer that we reheated for over for a couple of weeks before it lost it's scent. All in all it was heated and had a good strong scent throw for around 25-30 hours or more while it was warm. Of course, even after shutting the melter off, we could still smell it, even after it solidified again, so you COULD say we enjoyed it for that entire 2 weeks since we could smell it even when it was solid. You should expect approximately that amount of time with all of our tart melts. But again, depending on the scent, your melter, or other factors the time could vary.
At one time we placed a Cucumber Melon scented melt in the melter. We reheated it over and over for more than a month and still enjoyed it. But Cucumber Melon tends to be a stronger scent right out of the bottle. Eventually we had to replace it. But it lasted for a long, long time.
Again, there are a lot of factors that go into it, and it can be a difficult thing to judge. But we can assure you that with our melts, you will get the maximum amount of scent for the longest time possible.
Many times if you have started to notice the scent is dimming, you can turn the melter off, leave it off for a few days letting the wax "re-cure". You will get more "miles" out of it if you do that sometimes. Not only that, but if you have become accustom to the scent, you will not smell it as readily. So turning it off, and returning to it later will help you to get a better scent. Why aren't my dye free melts pure white? They have creamy yellow appearance. And my colored ones are changing color just a bit. TOP
First of all, soy wax is not snow white. It is more of a creamy white. And when you add fragrance oil to it the color can change even more depending on the hue of the oil itself. For example, the fragrances "Blueberry Muffins" and "Lilac) both have a very orange/yellow cast to it and will make your tart melts more of a creamy color than a white color. So whether you leave them un-dyed or you have them custom colored, they can be a different color than you expected. We do our best to make them as close as possible to the correct color.
Also, some fragrance oils contain real vanilla essential oils in them. If they do, after a short time, the vanilla tends to cause even more of a "yellowish" cast to your melts. In some cases it may cause some "spotting" of a yellowish color. This is perfectly normal and will not affect your melts AT ALL.
Do your fragrance oils contain phthalates or other harmful environmental chemicals? TOP
Absolutely not. We do not purchase oils that contain this or any other harmful chemical. This is a question you should be asking ANYONE from which you buy candles, melts, or more importantly, cosmetics!
For more information on phthalates and why they can be dangerous, please read this great article at the Central Florida Green Guide.
And please be aware that we buy from a reputable supplier that has been in business for SEVERAL YEARS and will never use fragrance oils that contain ANY dangerous chemicals of any kind. You can be assured that all of the fragrance oils used at Simply Melt Away are extremely safe. Why are some of my melts more strongly scented than others? TOP
We use the same amount of fragrance oil in all of our melts. Some oils are just more lightly scented, even in their pure concentrated form. We can't just simply add more fragrance oil and make them stronger. It doesn't work that way. So if you order from Simply Melt Away and your melt doesn't seem to be that strong, it is NOT because we put a substandard or small amount of scented oil in it, it simply means that the fragrance is a lighter one. And basically anywhere you go, you will get the same light scent in any melt you buy from any company.
Can you recommend a good place to get warmers for my melts at a good price. TOP
Walmart and other similar stores have begun to carry soy wax tart melt warmers, so you should be able to find one in those stores. There are 2 types. There is the type in which you use a small tealight candle to warm the plate and melt the wax, but you can also purchase the time that has a light bulb in it to warm the place and melts the wax. It just depends on your preference. Some people like the flickering of a flame and others prefer to use the bulb because it last longer and has a steadier heat without having to replace the tealight.
You can also find melters/warmers in our Simply Melt Away Oddity Store. You'll find melters/warmers and other nice candle accessories and home decor.
Check it out Here
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